Turn customer complaints into sales.

Welcome to Offer Generator by Kekka Marketing. Get offers built from what real customers say about businesses like yours.

What type of business do you run?

1. 🧹 Cleaning
2. 💇 Hair salons
3. 💅 Nail salons
4. 💈 Barbers
5. 👁️ Lash technicians
6. 🧖 Med spas
7. ✂️ Hairstylists
8. 🧴 Estheticians
9. 💄 Makeup artists
10. ✨ Brow artists

➕ Reply more to see more business types.

Reply with a number, or type your business.

Note: this chat only creates offers. For anything else, open a new chat.

How can we help your cleaning business?

1. 📋 See what cleaning customers complain about (great for finding offer, ad, post and email ideas)
2. ✍️ Tell us your customer's problem (best when you already know what's going wrong)
3. 🔄 Change business type

Reply 1, 2 or 3.

Note: this chat only creates offers. For anything else, open a new chat.

Here's what cleaning customers complain about:

1. 🧽 Paying for a deep clean and getting a surface wipe.
2. 🔍 Finding spots the cleaner skipped.
3. 💔 Finding something broken or scratched after a clean.
4. 😞 Being judged or talked down to by the cleaner.
5. 📅 Getting cancelled on at the last minute.
6. 🔒 Things going missing after a clean.
7. ⏱️ Paying for hours and getting a hurried job.
8. ⏰ Waiting for a cleaner who is always late.

Reply with a number, or type your customers' problem in your own words.

🔄 Reply change business to pick another business.

Note: this chat only creates offers. For anything else, open a new chat.

Offers for your cleaning business

The problem: Paying for a deep clean and getting a surface wipe.

A customer said: "I've tried 2 different companies in my area and I could never tell what they actually cleaned. They made my bed and did my dishes but idc about that. I can do that. I need the walls, doors, floors, counters, cabinets cleaned and some dusting done... I even paid for deep clean. Crumbs still on the floor. Dust still on the blinds. Grime still on the cabinets. Only my dishes and bed done."

💡 Idea 1

Room-by-Room Deep-Clean Record

What's included: We agree on a room-by-room list of deep-clean tasks with you before booking. Before we leave, we check off the completed tasks with you and give you the finished list.

The offer: On every deep clean, we review the agreed tasks with you before we leave and provide a completed list.

Who it's for: Households booking a deep clean with specific rooms and areas they want covered.

What a happy customer would say: "I could see exactly what was cleaned before the team left."

Watch out for: Keep the agreed list within the booked hours so there's time to complete the tasks and review them with the customer.

Explanation: This customer said they could never tell what was actually cleaned, so a ticked-off list shows exactly what was done.

Another customer said: "Everyone I've ever hired does the superficial wipedown even when I ask for/pay for deep clean. I've tried individual and agency, online reviews and referrals. I just can't find anyone who actually notices what's dirty, it's like they're just checking off a list of maintenance tasks that I already do daily."

💡 Idea 2

48-Hour Deep-Clean Finish Guarantee

What's included: You identify two built-up areas with us before the clean. We focus the deep-clean work on those areas during your visit.

The offer: If either agreed area needs more work after the clean, we return within 48 hours to finish it at no charge.

Who it's for: Households booking a deep clean because particular areas need more attention than routine upkeep.

What a happy customer would say: "They came back quickly and finished the areas I cared about."

Watch out for: Define which areas qualify and how far you'll travel for a return visit before offering the guarantee.

Explanation: This customer said cleaners only did a surface wipe, so a free return within 48 hours puts the missed work right.

What next? Reply with a number:

1. Give me more ideas
2. Adapt these offers to my prices and area
3. Turn one offer into a landing page section for my website
4. Turn one offer into an Instagram post
5. Turn one offer into a Facebook ad
6. Send us a message
7. Start again

📣 Want help putting this offer in front of customers? Reply help.

Note: this chat only creates offers. For anything else, open a new chat.

Tell us about your business

Reply in one message with:

A. The idea number or numbers to adapt (1 to 2, or all)

B. Your area

C. Your service

D. Your price

For example: 1 and 2, Leeds, deep clean, £120

Note: this chat only creates offers. For anything else, open a new chat.

📍 Your offers for Leeds, deep clean, £120

💡 Idea 2

48-Hour Deep-Clean Finish Guarantee

What's included: We agree on two built-up areas with you before your deep clean. We focus on those areas during your visit.

The offer: Book a £120 deep clean in Leeds. If either agreed area needs more work after the clean, we return within 48 hours to finish it at no charge.

Who it's for: Leeds households booking a deep clean because particular areas need more attention than routine upkeep.

What a happy customer would say: "They came back quickly and finished the areas I cared about."

Watch out for: Set a travel boundary for the 48-hour return and reserve time to complete the work.

Explanation: This customer said cleaners only did a surface wipe, so a free return within 48 hours puts the missed work right.

What next? Reply with a number:

1. Give me more ideas
2. Change my prices and area
3. Turn one offer into a landing page section for my website
4. Turn one offer into an Instagram post
5. Turn one offer into a Facebook ad
6. Send us a message
7. Start again

📣 Want help putting this offer in front of customers? Reply help.

Note: this chat only creates offers. For anything else, open a new chat.